Configuring and supporting IPv4 and IPv6 network settings

As you may know, for a computer to be able to communicate in a computer network, it requires two logical elements. They are a computer name and an IP address. Unlike the computer name, which is alphanumeric, the IP address is all numeric. A computer name in Windows 10 can be of two types: hostname and NetBIOS name. The IP address can be of version v4 (IPv4) or version v6 (IPv6). Just as your computer gets a default name while installing Windows 10, similarly the network interface of your computer receives an IP address, either from the DHCP server or an APIPA. These and many other tasks related to the network represent the common administrative tasks of the help desk member. That necessarily implies that help desk staff are required to know how to configure and troubleshoot network connections in order to be able to perform common tasks in the organization's infrastructure.