Questions

  1. Australian sales reps keep locking their users on a daily basis. You are located in Spain, and sometimes you are not responsive to the unlocking requests. You have been requested to delegate such tasks to selected users. How do you do this?
    1. Assign the users a profile with the Modify All Data permission
    2. Assign the users a permission set with the object-level permission Edit All on the User object
    3. Enable delegated administration to the selected users
    4. Assign the users the delegated administrator profile
  2. Your organization makes intensive use of API calls to the billing systems, and the communities have a huge number of partner roles. Where should you go to see how these limits are impacting your org?
    1. Setup | Object Limits
    2. Setup | API Usage Limits
    3. Setup | Org Settings | Current Limits
    4. Setup | System Overview 
  1. In the last implementation wave for your CRM (Lightning Experience enabled), you can see that you have been requested to create 150 new fields on the Case object and 70 new sharing rules based on sparse fields. Before investigating whether the business really needs all those fields and sharing rules, where should you go to tell whether the Case object has enough space for new fields and sharing rules?
    1. Setup | Object Manager | Case | Object Limits 
    2. Setup | Case | Object Limits
    3. Setup | System Overview
    4. You need to make a SOQL query on the CustomObjectField Salesforce object
  2. Some users are experiencing long waiting times when loading pages related to, or making SOQL queries on, the Account object. You suspect data skew problems. How can you have a look at the top owners of your data storage?
    1. Setup | Object Manager | Account | Object Limits
    2. Setup | System Overview
    3. Make a SOQL query on the Account object, grouping all the owners
    4. Setup | Data | Storage Usage 
  3. From the Login History page, what kind of information can you configure?
    1. All users logging in from a given IP range 
    2. All users logging in from Italy 
    3. All users logging in with a specific port
    4. All users logging in with Chrome 
    5. All users logging in with two-factor authentication
  4. All your users are required to log in from your company's IP ranges. Remote workers should not be required to stay within this range. How can you check on a daily basis how many users are using the SMS/email activation process for activating their browser?
    1. Go to the Login History page
    2. Query the LoginHistory object
    3. Use the Setup Audit Trail
    4. Go to the Identity Verification History page 
  5. Someone keeps changing the case layout configuration. Where can you keep track of these changes?
    1. Login History page
    2. Identity Verification History page
    3. Setup Audit Trail page 
  1. Which of the following sentences are true regarding the Setup Audit Trail page?
    1. You can determine what delegated administrators are doing on the organization 
    2. You cannot determine what delegated administrators are doing on the org
    3. You can only get the login history of delegated administrators or system admins
    4. You can download setup changes of up to 6 months 
    5. You can get the same data from the SetupAuditTrail Salesforce objects 
  2. You want to query all field changes tracked for a specific record of the Inventory custom object. Which record would you query against?
    1. InventoryHistory
    2. HistoryInventory
    3. InventoryHistory__c
    4. Inventory__History
  3. Your organization was created in May 2010 and you are worried about field tracking retention. Which statement is true?
    1. Organizations created before June 1, 2011 have perpetual login history retention 
    2. Organizations created after June 1, 2011 have perpetual login history retention
    3. Organizations created between June 1, 2009 and June 1, 2011 have perpetual login history retention
    4. There is no such thing as perpetual field tracking retention
  4. You are afraid that an OWD recalculation is stuck because you still haven't received the notification email. What should you do?
    1. Ask the Salesforce Support to abort that job 
    2. Monitor background jobs only for sharing recalculation jobs
    3. Monitor background jobs in the Setup | Background Jobs page 
    4. No escape; wait for the completion of the job
  5. What is a trace flag?
    1. The way Salesforce enables debug logs for a given user 
    2. The way Salesforce filters out relevant debug data
    3. The limit of 250 MB of logs retained

  1. What is a debug level?
    1. The way Salesforce enables debug logs for a given user
    2. The way Salesforce filters out relevant debug data 
    3. The limit of 250 MB of logs retained
  2. Which of the following statements regarding debug logs are true?
    1. You can debug field history tracking
    2. You can have up to 250 MB of debug logs per organization at any given time 
    3. You can enable debug logs on all your users to keep track of every operation they make
    4. You can debug most of Salesforce's automation features (workflow, triggers, process builders, and so on)
  3. A workflow rule sends an email to a customer when a case is closed, but when testing it on your sandbox, you find that it doesn't work anymore. How can you inspect this issue?
    1. Email cannot be sent from sandbox organizations
    2. In sandbox organizations, email shipping can have a significant delay due to reduced platform resources
    3. Check the email deliverability's setting to be set to All email 
    4. Request an email log and inspect the results to look for email shipping errors 
  4. What can you do within the Health Check page?
    1. See how well sharing rules perform
    2. Check the number of portal roles
    3. Get an overall status of your organization's security settings
    4. Fix security risks based on your security policies/baseline
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