About the Author

Kathleen B. Hass is the Project Management and Business Analysis Practice Leader for Management Concepts. Ms. Hass is a prominent presenter at industry conferences and an author and lecturer in the strategic project management and business analysis disciplines. Her expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. Ms. Hass has more than 25 years of experience in project management and business analysis, including project portfolio management implementation, project office creation and management, business process reengineering, information technology (IT) applications development and technology deployment, project management and business analysis training and mentoring, and requirements management. Ms. Hass has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.

Ms. Hass’ consulting experience includes engagements with multiple agencies within the federal government, such as USDA, USGS, NARA, and an agency within the intelligence community, as well as industry engagements at Colorado Springs Utilities, Toyota Financial Services, Toyota Motor Sales, the Salt Lake Organizing Committee for the 2002 Olympic Winter Games, Hilti US Inc., The SABRE Group, Sulzer Medica, and Qwest Communications. Client services have included organizational maturity assessments, project quality and risk assessments, project launches, troubled project recovery, risk management, and implementation of program management offices and strategic planning and project portfolio management processes. Ms. Hass’ professional experience includes work as an IT manager for Unisys Corporation and as Program Office Director for Albertson’s Inc./American Stores Company.

Ms. Hass earned a B.A. in business administration with summa cum laude honors from Western Connecticut University.